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Glass breakage and seal failure replacement is only available for windows that
were purchased with this warranty or with the value plus package.
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SEAL FAILURE: Seal Failure is condensation in between the two
panes of glass. This is a very rare occurrence. Most of the time it is
condensation on the inside or outside of the house. Please use a cloth
to clean both sides of the sash before filling the warranty form below. |
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It will take 2 or more weeks to receive a new sash. While we are processing
this warranty, please tape the current window with clear duct tape so that the
glass does not injure anyone. We will call you as soon as the sash arrives at
our store to schedule an appointment.
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